Huge news from Apple this week as 10.3 allows app developers to integrate reviews directly in apps. Besides this new functionality, devs also will have the ability to respond to reviews. Though this is a much-needed improvement, it will add a layer that we aren't used to, in addition to an influx of new reviews. We have complained about not being able to respond for years. Now, with the ability to respond, what will we say? Which reviews will we respond to? What will the tone of our answers be? Will potential downloaders take reviews any more seriously? Will responding to reviews make any difference in downloads or revenue? I'll have many links to these issues over the next few weeks I'm sure.
So, if you've been mostly ignoring your reviews, you probably need to start paying attention. A previous sponsor of Indie iOS Focus Weekly, Ratings Catcher, is now offering six months free. One of the cool things about Ratings Catcher is that you get both your US and international reviews. The service also has built-in response templates, giving you a good idea of typical responses to negative reviews. The exclusive coupon code for six months free is "10POINT3". Check Ratings Catcher out here. Side note: I personally have been using the service for a while and love it. They approached me earlier this week, wanting to support Indie iOS Focus Weekly and get out this coupon code. I agreed because it's a great service and with six months free, it fits an indie's budget :)
Apple will eventually require apps to use the new iOS 10.3 API for App Store rating popups by Benjamin Mayo
Nice summary of different links
App Store Review Replies and Prompting API